Sales CRM Software

Online CRM Software

Automate the entire workflow process of Lead Generation, Sales Management, Marketing, Forecasting, Customer Service, Analytics and increase productivity

Unlimited Users $1000 (all incl.)

Web to Lead Form Lead Management Sales Pipeline Territory Management Sales Forecasting Google Maps Newsletter CRM Dashboard Invoice Custom Analytics and Reports Documents Product Knowledgebase Help Desk

DigitalCRM is an online Customer Relationship Management (CRM) software
for managing Sales & Support services across your organization

Sales CRM Software

Automate the process of Lead Management, Sales Pipeline, Invoicing, Product management and presents insightful analytics and reports in Dashboard

  • Web to Lead Form
  • Lead Management
  • Sales Pipeline
  • Territory Management
  • Sales Forecasting
  • CRM Dashboard

Help Desk Software

Provide information and support to your customer’s, related to the company’s products and services and build productive relationships with them

  • Knowledgebase
  • Ticketing
  • Analytics
  • Service Dashboard
  • Membership Based
  • Self Service

Sales CRM Software

Dashboard

Get an updated view of your entire sales funnel, reports, lead status, customers, sales, users on a interactive graphical dashboard

Free trial

Administrator

Customer Relationship Management (CRM) refers to the strategies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal

Free trial

Contacts

Contact Manager helps you to maintain your contacts, leads, accounts, customers, phone numbers, e-mails etc in a centralized place

Free trial

Leads

Capture more leads from various sources like website, form, CSV, mobile, contacts, email and easily categorise them as per lead status

Free trial

Sales

Automate sales work flow in one platform and streamline lead-to-sale processes giving managers the ability to track performance and view entire sales funnel

Free trial

Deals

Online status of lead in progress and their respective stage like Customer lost, Customer Won, Leads, Negotiation, Proposal, Prospects

Free trial

Reports

View customers, deals, leads, sales – day/week/month reports online and leverage it to improve your sales and marketing activities

Free trial

Help Desk Software

Dashboard

Get an updated view of your entire knowledgebase, helpdesk management, reports, tickets, customers, agents on an interactive graphical dashboard

Free trial

Administrator

Login to admin and view latest status of customers, tickets, articles, add/edit/delete agents, give rights and view latest reports and setup SLA

Free trial

Agents

Agents can post Articles in knowledgebase, save articles reply to tickets, close tickets in helpdesk and view reports on real time basis

Free trial

Customers

Customers can contact company using ticket management i.e post tickets, reply to tickets in helpdesk and view and save articles from knowledgebase

Free trial

Knowledgebase

Create and manage knowledgebase of your company information in the form of Articles, Videos, FAQ's and share with customers or website viewers online

Free trial

Ticketing

User can create and submit a ticket, communicate with service agents and agents can respond to ticket requests, close tickets and view reports

Free trial

Help Desk

Collect all customer support requests from a wide range of sources and manage them in one location and provide exceptional customer service

Free trial

Reports

View daily/weekly/monthly reports of tickets, agents, customers, articles, SLA - online and leverage it to improve your helpdesk activities

Free trial

Benefits of CRM

CRM Software can track leads, deals, automate sales process and provide complete view of your customers life cycle. It can organize, automate and synchronize sales, marketing and service functions of the company and increase productivity.

Free trial

CRM Features

Sales Force Automation

Automate sales work flow in one platform and streamline lead-to-sale processes giving managers the ability to track performance.

CRM Dashboard

Get an updated view of your entire sales funnel, reports, lead status, customers, sales, users on a interactive graphical dashboard.

Contact Management

Contact Manager helps you to maintain your contacts, leads, accounts, customers, phone numbers, e-mails etc in a centralized place.

Lead Management

Capture more leads from various sources like website, form, CSV, mobile, contacts, email and easily categorise them as per lead status.

Sales Pipeline

Online status of lead in progress and their respective stage like Customer lost, Customer Won, Leads, Negotiation, Proposal, Prospects.

Reports and Analytics

View customers, deals, leads, sales – day/week/month reports online and leverage it to improve your sales and marketing activities.

Help Desk Features

Online Knowledge Base

Create articles, FAQ’s, user guides and videos for your customers to improve customer service and reduce customer support tickets

Ticket Management

Streamline the ticket management system by providing Multichannel Support through email, phone or contact form and respond to Queries

Customer service dashboard

Automate your customer support requests, transform the way you communicate with your customers and provide exceptional service

What is CRM?

Customer Relationship Management (CRM) refers to the strategies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal.

Free trial