Online CRM Software
Automate the entire workflow process of Lead Generation, Sales Management, Marketing, Forecasting, Customer Service, Analytics and increase productivity
Unlimited Users $1000 (all incl.)
Web to Lead Form Lead Management Sales Pipeline Territory Management Sales Forecasting Google Maps Newsletter CRM Dashboard Invoice Custom Analytics and Reports Documents Product Knowledgebase Help Desk
DigitalCRM is an online Customer Relationship Management (CRM) software
for managing Sales & Support services across your organization
Sales CRM Software
Automate the process of Lead Management, Sales Pipeline, Invoicing, Product management and presents insightful analytics and reports in Dashboard
- Web to Lead Form
- Lead Management
- Sales Pipeline
- Territory Management
- Sales Forecasting
- CRM Dashboard
Help Desk Software
Provide information and support to your customer’s, related to the company’s products and services and build productive relationships with them
- Knowledgebase
- Ticketing
- Analytics
- Service Dashboard
- Membership Based
- Self Service
Sales CRM Software
Dashboard
Get an updated view of your entire sales funnel, reports, lead status, customers, sales, users on a interactive graphical dashboard
Free trial
Administrator
Customer Relationship Management (CRM) refers to the strategies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal
Free trial
Contacts
Contact Manager helps you to maintain your contacts, leads, accounts, customers, phone numbers, e-mails etc in a centralized place
Free trial
Leads
Capture more leads from various sources like website, form, CSV, mobile, contacts, email and easily categorise them as per lead status
Free trial
Sales
Automate sales work flow in one platform and streamline lead-to-sale processes giving managers the ability to track performance and view entire sales funnel
Free trial
Deals
Online status of lead in progress and their respective stage like Customer lost, Customer Won, Leads, Negotiation, Proposal, Prospects
Free trial
Reports
View customers, deals, leads, sales – day/week/month reports online and leverage it to improve your sales and marketing activities
Free trialHelp Desk Software
Dashboard
Get an updated view of your entire knowledgebase, helpdesk management, reports, tickets, customers, agents on an interactive graphical dashboard
Free trial
Administrator
Login to admin and view latest status of customers, tickets, articles, add/edit/delete agents, give rights and view latest reports and setup SLA
Free trial
Agents
Agents can post Articles in knowledgebase, save articles reply to tickets, close tickets in helpdesk and view reports on real time basis
Free trial
Customers
Customers can contact company using ticket management i.e post tickets, reply to tickets in helpdesk and view and save articles from knowledgebase
Free trial
Knowledgebase
Create and manage knowledgebase of your company information in the form of Articles, Videos, FAQ's and share with customers or website viewers online
Free trial
Ticketing
User can create and submit a ticket, communicate with service agents and agents can respond to ticket requests, close tickets and view reports
Free trial
Help Desk
Collect all customer support requests from a wide range of sources and manage them in one location and provide exceptional customer service
Free trial
Reports
View daily/weekly/monthly reports of tickets, agents, customers, articles, SLA - online and leverage it to improve your helpdesk activities
Free trialBenefits of CRM
CRM Software can track leads, deals, automate sales process and provide complete view of your customers life cycle. It can organize, automate and synchronize sales, marketing and service functions of the company and increase productivity.
CRM Features
Sales Force Automation
Automate sales work flow in one platform and streamline lead-to-sale processes giving managers the ability to track performance.
CRM Dashboard
Get an updated view of your entire sales funnel, reports, lead status, customers, sales, users on a interactive graphical dashboard.
Contact Management
Contact Manager helps you to maintain your contacts, leads, accounts, customers, phone numbers, e-mails etc in a centralized place.
Lead Management
Capture more leads from various sources like website, form, CSV, mobile, contacts, email and easily categorise them as per lead status.
Sales Pipeline
Online status of lead in progress and their respective stage like Customer lost, Customer Won, Leads, Negotiation, Proposal, Prospects.
Reports and Analytics
View customers, deals, leads, sales – day/week/month reports online and leverage it to improve your sales and marketing activities.
Help Desk Features
Online Knowledge Base
Create articles, FAQ’s, user guides and videos for your customers to improve customer service and reduce customer support tickets
Ticket Management
Streamline the ticket management system by providing Multichannel Support through email, phone or contact form and respond to Queries
Customer service dashboard
Automate your customer support requests, transform the way you communicate with your customers and provide exceptional service
What is CRM?
Customer Relationship Management (CRM) refers to the strategies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal.