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What is a CRM Dashboard?

CRM Software

A CRM Dashboard provides a company with an overview of sales and marketing success with key performance metrics. Rather than extensive chunks of data, CRM dashboard generally relies on pictures, graphs, and numbers. The company management can use them to get a quick overview of the performance of the sales funnel and figure out which activities need to be done next.

CRM dashboards are configurable. This customization allows you to highlight the metrics that are most important to the team. Acquired leads, closed transactions, and, of course, KPIs are examples of such measures.

CRM dashboards may also be used to track the progress of individual salespeople toward specific objectives. Dashboards are a valuable feature of any CRM software.

Benefits of a CRM Dashboard?

These are some of the reasons why any firm might benefit from a CRM dashboard.

CRM Software

It improves the team’s focus
An in-depth sales report isn’t always necessary for the team to stay on track to accomplish its objectives. A CRM dashboard’s top-level information can be adequate to notify salespeople of what has to be done right now and what can wait, saving time and effort on reviewing comprehensive reports.

It streamlines the overall work of staff
Not only does analyze reports take time; it also takes time to create those reports. Without having to go through CRM software to pull up reports, team can quickly identify which activities should be completed first with CRM dashboards. This feature can help you save a lot of time.

Sales Procedures are improved
CRM dashboards improve overall sales success by bringing sales team’s activities into the current tense. CRM dashboards are especially useful in directing the sales team because they provide a current view of the sales funnel and the prospects’ progress through it, which is considerably more valuable to the team than data from an old report.

It is constantly updated
A CRM report is a static document that displays data for a specific period in an inflexible manner. In contrast, a CRM dashboard reacts to and reflects changes in the data in real-time. This allows the sales team to develop a plan based on the most recent KPI data rather than old data.

What should a CRM dashboard consist of?

The following components on the CRM dashboard are important:

The sales pipeline
The CRM dashboard should show you the status of all the pending sales transactions based on where they are in the pipeline right now. Transactions in process, aging leads, lost deals, and urgent requirements should all be highlighted. The value of all transactions at each step of the pipeline (e.g., $10,000 in prospective post-proposal sales) will often display as a set of horizontal bars in the sales pipeline widget.

Recent actions of sales staff
Given the volume of calls, emails, and other communications that a sales team may generate in a single day, it can be difficult to quickly establish who did what and when. This information may be shown alongside other engagements with prospects, such as website visits and social media participation, on the CRM dashboard. You can adjust the plan if you notice flaws in the team’s approach.

Recent leads
Leads and transactions are frequently represented in CRM dashboards in terms of the proportion of total sales value they represent across all available possibilities. The dashboard may just display a list of fresh leads and deals in other situations. With either configuration, you’ll be able to see which leads require quick attention to become prospects. You’ll also be able to observe which leads have turned into customers.

Resolve Urgent Tasks
A CRM dashboard, like any decent software interface, should feature a list of critical activities as well as their deadlines

Indicators of critical performance:
KPIs are maybe the most essential CRM dashboard component since they provide you with the current values of the statistics that matter most to you. The staff might not know which tasks should come first if you don’t have a clear KPI display.

Why DigitalCRM for CRM Dashboard?

DigitalCRM provides a more than adequate and dependable Customer relationship management (CRM) Dashboard that helps any type of business to maximize all CRM-related operations while optimizing their marketing efforts and plans while featuring various types of features like:

  • Total Sales chart where you can see all the critical information about the total sales which includes the confirmed sales,
  • Negotiating sales, ready to pay sales as well as the number of orders taken
  • Real-time analytics of how many of the sales have you won and how many of them you have lost which gives you a broader idea of the sales portion
  • Real-time information about the potential leads with the most recent deals, including deal titles, lead names, and lead amounts
  • Deals in Stage, Accounts, Contacts, Deals, Customers, Sales, and Global Reports are some of the other noteworthy features.

DigitalCRM.com gives you the finest of all of these capabilities integrated on a single but attractive dashboard.

Key features of DigitalCRM.com – CRM Dashboard

Sales
The sales section is fully dedicated to providing you with all the basic and crucial information regarding the sales which makes it easy for you to better understand the business sales more than ever.

Deals
The Deals section is dedicated to providing you with the information regarding all of the deals like the name of that particular deal, the company that deal is associated with, lead name, the name of the product, and closing date of that deal, and the stage at which that particular deal is while also giving you the option to make changes to that deal’s stage or edit or delete that particular deal.

Leads
The leads section enables you to dive more into the potential as well as the engaged leads the business is currently working with while also giving you insight about the lead’s source as well as the opportunity to add it as the customer or do any action on that lead.

Orders
The order section gives you all the basic but crucial information about the orders which you are currently working with while providing you with the name of that particular order, the lead, product, company, total amount, order date, shipping date and so much more thus granting all the crucial information to you in a fraction of seconds.

Conclusion
A CRM Dashboard in a CRM Software can analyse the data to generate reports that can give a true estimate of customer expectations and how well the company’s efforts match these expectations.
DigitalCRM.com has all the key features required in a CRM dashboard.